Ways To Nature

Frequently Asked Questions

Our list of FAQs. Have another question? Please contact me

FAQ

Our most frequently asked questions and answers

Ways To Nature has completed the mandatory AHA (Australian Hotels Association) Hospitality and Tourism COVID-19 Hygiene Course. Group numbers are kept small (max 10 people) to enable us to abide by physical distance restrictions (1.5m) during the walking tour. 

It is requested that you do not attend a walking tour if you are sick or feeling unwell or have been in known contact with someone who has tested positive for COVID-19.

Participants names and contact details are kept for 14 days in case contact tracing is required. Hand sanitiser will be available for use. Ways To Nature asks that you bring your own binoculars if you have them, as I am unable to supply shared equipment at this time. Thank you for your understanding and cooperation.

Enclosed, comfortable footwear is recommended, as is a hat in the warmer months.  Consider long sleeves and pants to protect against the sun and mosquitoes during summer. A rain jacket and beanie will help keep you toasty in winter, especially on the Night Rambles.

Apart from your sense of adventure? Depending on the weather: sunscreen, sunglasses and a water bottle. Unfortunately I am  unable to supply shared equipment such as binoculars and spotting scopes at at this time, so please  bring your own if you have them. Apologies for the inconvenience and thank you for your understanding.

There is a great quote by Sir Rannulph Fiennes (British Antarctic explorer and general adventurer) that I love:

“There is no such thing as bad weather – only inappropriate clothing.”

Walks will go ahead rain or shine, so please dress appropriately. Tours may be cancelled because of extreme weather risks, to the discretion of Ways To Nature (e.g. Bureau of Meteorology warnings or extreme fire danger). Ways To Nature will provide a full refund or opportunity to reschedule. Please refer to Terms and Conditions for more information.

Yes, there could be. We will be walking through habitat that is home to many species of fauna – snakes included. That is why we keep to the trails and recommend enclosed footwear and consider wearing long pants. Snakes are more active in the warmer months, which in WA can be anywhere between September and April. Snakes prefer to retreat from disturbances and are not dangerous unless threatened or provoked. Risk of interaction can be reduced by observing from a distance and allowing the snake time and space to move away. As your guide, I am trained in First Aid and carry a first aid kit containing compression bandages.

Your safety is of prime importance.I am First Aid and CPR qualified and carry a first aid kit, a mobile phone loaded with the St John Ambulance First Responder App (which supplies a GPS location with all 000 emergency calls) as well as a Personal Locator Beacon (PLB) registered with AMSA (Australian Maritime and Safety Authority).

All tours require prior booking through our secure booking page on our website at least 24 hours before the start of the tour. For same day enquiries, please call 0439 264 942 and I will endeavour to accommodate your request. Unfortunately, Ways To Nature is unable to process cash or credit card payments at the trail head at the commencement of a tour.

Yes. If you need to cancel a tour, please contact me as soon as possible on mobile 0439 264 942 or email  hello@waystonature.com.au. For a full refund, please cancel at least 24 hours before of the start of the tour. Please refer to our Terms and Conditions for Ways To Nature’s cancellation policy.

Yes. Tours can be re-scheduled (subject to availability) up until 24 hours before the start of the tour. Please contact me as soon as possible for us to reschedule your Ways To Nature tour and refer to our Terms and Conditions.

Ways To Nature operate tours for groups between 2 and 10 people. We prefer smaller groups to deliver a more personal interpretation experience and to optimise wildlife observations. However, if you would like to organise a private tour for your community or school group, please contact me.

Wheelchair accessibility is listed in the details for each walk on our Walking Ways page. The majority of the trails are on uneven natural surfaces with some sandy or rocky sections. Ways To Nature can customise tours for people with limited mobility or for those dependent on wheelchairs. Whatever your abilities, I would love to create a memorable nature experience for you, so please contact me if you would like more information.

Yes! The trails are Graded 1 and 2 and are suitable for most children. Children under the age of 8 may tire along the longer 2 hour tours, although I believe you are the best to decide what your child can handle.The information I share along the walk is pitched to a general audience and best suited to children aged 8+. However, I do run children’s walks during the school holidays where the  interpretation is tailored specifically for children. Trail grade (difficulty), length and duration are listed for each walk on our Walking Ways page.  Some walks are also suitable for strollers, just check the accessibility notes listed for each walk.

No, a digital copy of your confirmation email on your phone is fine.

Each Ways To Nature tour has a designated start location at the public car park at whichever National Park or reserve the tour occurs in.  I will be wearing branded clothing and watchfully waiting for you in this location. Detailed instructions and a map will be supplied with your booking confirmation email.

No, unfortunately Ways To Nature is not equipped to provide transport for our customers at the moment. The Transperth Mandurah line provides an excellent service from Perth to Mandurah (~52minutes), as well as local Mandurah bus routes with stops within walking distance to the tour trail heads. Mandurah is serviced by both private taxi and rideshare companies as well as several car hire companies. Please refer to the following website if you require more information: Transperth Journey Planner.

Free public car parking bays are available at each of the tour trail heads. Google map locations will be provided with your booking confirmation email.

All our tours are conducted in English. However, if you or members of your group do not speak English as a first language, we can potentially provide an interpreter for an additional cost. Please contact me

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